The customer acknowledges that the company may terminate this Agreement and repossess the bicycle at any time, without notification to the customer, and that the customer will pay the reasonable costs of repossessing the bicycle, if:                                                                                           They are in breach of any term of this Agreement.                                                              They have obtained the bicycle through fraud or misrepresentation.

The bicycle appears to be abandoned.

The bicycle is not returned on the agreed return date or the company reasonably believes that the Bicycle will not be returned on the agreed return date.

The customer understands that in the event of such termination or repossession, they have no right to a refund of any part of the rental charges.

If the service becomes unavailable for the Hire Period due to circumstances beyond the company control (such as, theft, fire, earthquake, or damage from an earlier hire contract), the company will use its best efforts to offer the Client a suitable alternative. If the company is unable to offer a suitable alternative, the Client will be entitled to a full refund of any monies paid to the company, minus any costs the company has incurred related to this booking.

No refunds will be made for early returns, late pickups, no-shows or change of mind.

If appropriate identification and/or the necessary payment/deposit are not produced at the time the Bicycle is to be collected or the Terms and Conditions are not adhered to in any way then the rental cannot proceed and the cancellation policy will be enforced.

Cancellations may be only be made by contacting the company by phone or in writing.

In the event that your bicycle is unavailable for reasons out of our control, then we will endeavour to have a replacement bicycle in place. If a replacement bicycle is unavailable then we will refund all money including your initial booking fee of 30% of a total amount.

You can cancel your booking and receive a refund under the following conditions:

• Up to 40 days prior to the rental, you can cancel and receive a full refund of your down payment.
• From 39 to 20 days before the rental, you are eligible for a refund of up to 50% of the total rental price. 
• From 19 days to 48 hours before the trip, you may cancel at no charge in exchange for a voucher with the full amount or rebook for a different date or bike category.
• Cancellations or vouchers are no longer available 48 hours before the rental.
• If you cancel up to 40 days before the trip, your refund will be processed using the same payment method as your down payment. If you made a bank transfer, please provide your IBAN.
• If you fail to present the required identification and/or payment/deposit at the time of bike pickup, or do not adhere to the terms and conditions in any manner, the rental will not proceed and the cancellation policy will be implemented without any refund of your payment.

Cancellations may be only be made by contacting Biking Sardinia by phone or in writing an email.